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About configuration item associations

Asset Management Suite

Understanding the relationships between various configuration item types, especially the crucial organizational configuration item types, helps you to identify the dependencies within the Configuration Management Database (CMDB). You can view relationships between configuration items in the Resource Association Diagram that you access in the Resource Manager, in the left pane.

See Tracking the associations of a configuration item

Not all configuration item types can have direct associations with each other but most of them have indirect associations with each other. Associations are useful for reporting purposes. For example, a computer asset is associated with a user and the user is associated with a department. Although the asset may not be directly associated with the department, the asset is reported as one of the department's assets.

The following table shows direct configuration item type associations. The configuration item type column presents the child (from) configuration item type, and the direct association column presents the parent (to) configuration item types.

Table: Direct associations of configuration item types

Configuration item type

Direct association

Asset

Cost Center, Location, User, Department, and Asset.

Cost Center

Location and Manager (User).

Department

Cost Center, Location, and Manager (User).

Location

Cost Center and Manager (User).

User

Company, Department, Location, and Manager (User).

The following table shows indirect configuration item type associations, including the path for creating the association. The configuration item type column presents the child (from) configuration item type, and the indirect association column presents the parent (to) configuration item types.

Table: Indirect associations of configuration item types

Configuration item type

Indirect association

Asset

User > Company

User > Department

User > User

Department

Cost Center > User

Location

Cost Center > User

Manager

Existing Users can be specified as Managers.

User

Department > Cost Center

Department > Location