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Predefined configuration item types

Asset Management Suite

Predefined configuration item types (also known as predefined resource types) are the templates that define what data is created and stored about a specific configuration item.

Asset Management Suite provides predefined configuration item types for many types of assets. You can add custom fields to the predefined configuration item types. You can also create new configuration item types, if required. However, Symantec recommends that you use predefined configuration item types, because different features and reports are available for the predefined configuration item types.

Table: Predefined configuration item types of Asset Management Solution


Predefined configuration item types

Contract Management

Lease Schedule, Master Lease, NDA, Warranty

See Managing contracts

Financial Types

  • Accounting Code

    An accounting code contains an ID number and a description that corresponds with a budgetary division, such as a department or division. You can associate the accounting code with the cost items to help you allocate expenses to resources, such as computers and purchase orders.

  • Cost Type

    You use a cost type item to specify a type of expense. For example, you can designate cost types as an external purchase, external support, internal support, or contract. Cost type items let you logically group expenses. Cost type attributes affect depreciation values, group allocation, and other reporting areas.

  • Currency

    By default, Asset Management Suite defines no currency types or currency rates. It provides a single, non-defined base currency for all monetary entries. Symantec recommends that you define your base currency so that you can use the currency convertor. Symantec recommends that you set the rate of the base currency to 1.00. You then set other currencies to their respective exchange rates as they compare to the base currency.

  • Depreciation Schedule

    The depreciation schedule lets you specify the rates and the dates that are associated with depreciating assets and other resource items. You create the depreciation schedule items that correspond to your depreciation expense strategies. When you create a depreciation schedule item, you enter attributes, such as description, depreciation type, and rate. You can use these items and attributes to generate the reports that are associated with the assets and depreciation.

  • Cost Item

    A cost item is an expense that relates to or adds value to a resource.

    See Adding a cost item to an asset


Invoice, Purchase Order, Purchase Request, Receiving Slip, Stockroom.


Bundle, Catalog, Consumable Catalog Item, Fixed Asset Catalog Item, Software Catalog Item.

Software Licensing

Software Product, Master License Agreement, Software License, Software Purchase, Virtual License Agreement.

Table: Predefined configuration item types of CMDB Solution


Predefined configuration item types

Contract Management

Contract, SLA

See Managing contracts

Communication Equipment

Cell Phone, Desk Phone.

Computers and Peripherals

Computer, Monitor, Network Printer, Peripheral, Scanner, Virtual Machine.

Datacenter Types

  • Computer Type

    Includes the predefined Server, Test, and Workstation types to let you specify what type of function or role a computer has. You determine the computer type when you edit or create a new computer configuration item.

  • Power

    The power sources that the network uses and that are intended to be associated with UPS configuration items.

  • Rack

    Network resource racks. You can specify which network resources are included in each rack.

  • Services

    The functions that support one or more business areas. For example, the Service configuration item type lets you manage the information about your email service. Email service consists of several components such as Active Directory, Exchange Server, and Web Mail. Each of these components might be located on a separate server. When you set up the email service in the Symantec Management Console, you first create the systems that support this service. After you create the systems, you create the Service and in the Create configuration item window, under Supporting Systems, you add all related systems. When you then receive an incident that is related to the email service, you can use the Resource Association Diagram to track down the problem. The Resource Association Diagram lets you quickly view all the components that are connected to this particular service.

    See Tracking the associations of a configuration item

  • Systems

    The components that support services. For example, an Exchange Server.

  • UPS

    Uninterrupted power supply resources. Includes the details on voltage, input and output frequencies, currents, and so on.

Generic Asset Types

Asset, Network Resource.

Other Assets

Furniture and Fixtures, Office Equipment, Site, Subnet.

Organizational Types

Company, Cost Center, Department, Location, User.