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Configuring ownership settings

Asset Management Suite

Multiple users, departments, and cost centers can partly own the same configuration item. CMDB Solution lets you assign ownership percentage to a configuration item so that you can define the percentage that each of the multiple users, departments, or cost centers owns. To allow a configuration item to have multiple owners you must configure ownership settings.

This task is a step in the process for managing configuration items.

See Managing configuration items

To configure ownership settings

  1. In the Symantec Management Console, on the Settings menu, click All Settings.

  2. In the left pane, expand Service and Asset Management > CMDB Solution, and then click Ownership Settings.

  3. In the right pane, under Ownership Style, in the drop-down list, click one of the following options to allow a configuration item to have multiple owners:

    • Multiple

      Once you set multiple ownership, you can no longer go back to single association.

    • Multiple With Warning

      Once you set multiple with warning ownership, you receive a notification when you assign ownership to a currently owned asset.

  4. To specify what type of owners to keep in the event of a conflict of ownership, in the right pane, under Ownership Rule, in the drop-down list, click one of the following options:

    • User Precedence

    • Department Precedence

  5. Click Save changes.