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Receiving an item

Asset Management Suite

As the final step of the procurement process, you receive the catalog items and place them in the stockroom or pass them to the owner. The system automatically creates a receiving slip to record the receiving action.

To accommodate different workflows, you can receive items from a purchase request, purchase order, or invoice. Note that if you receive items from a purchase request, you must split up any bundles into their individual catalog items.

When you receive an item, you can specify whether you want to create a new resource for this item or update the existing catalog item. The receiving process handles each type of catalog item differently:

Consumable catalog item

When you receive a consumable catalog item to a stockroom, the system creates a new consumable catalog item or increases its quantity in the stockroom. You do not track consumable catalog items once you give them out.

Fixed asset catalog item

When you receive a fixed asset catalog item, the system creates a new resource in the Configuration Management Database (CMDB) or updates an existing asset. You can track the fixed asset catalog item for its entire lifecycle.

Software catalog item

When you receive a software catalog item, it becomes a software purchase configuration item in the CMDB.

This task is a step in the process for performing the procurement.

See Performing the procurement

To receive an item

  1. In the Symantec Management Console, on the Home menu, click Service and Asset Management > Procurement.

  2. In the left pane, click one of the following:

    • Invoice

    • Purchase Order

    • Purchase Request

  3. In the right pane, right-click the invoice, purchase order, or purchase request, and then click Receive Items.

  4. In the Receive Items dialog box, specify the stockroom where you want to place the items.

    See Receive Items page

  5. Click Receive.