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Creating a user

Asset Management Suite

The User configuration item type lets you enter data about people of your company into the Configuration Management Database (CMDB). The User configuration item type is associated with the company and the department configuration item types. You can also specify a manager for a user.

When you use Asset Management Suite for the first time, you do not have to insert user data manually. Symantec recommends that you use Microsoft Active Directory Import to enter all your company's existing users into the CMDB. If the user data that you import also contains department data, you can use it to automatically assign users to the departments. To accomplish this task, you must enter the department data before you import the user data.

You can add users manually in the Symantec Management Console when you need to add a few users at a time. For example, when you add information about new hires.

This task is a step in the process for setting up your organizational structure.

See Setting up your organizational structure

To create a user manually in the Symantec Management Console

  1. In the Symantec Management Console, on the Home menu, click Service and Asset Management > Manage Configuration Items.

  2. In the left pane, expand Organizational Types.

  3. Right-click User and click Create User.

  4. In the Create configuration item window, specify the details of the user.

  5. Click OK.