Searching...
Filters
SmallMediumLarge
Home Print Show Topic URL Previous Next
IT Management Suite
Client Management Suite
Server Management Suite
Deployment Solution
Asset Management Suite
ServiceDesk

Symantec Management Agent for Windows installation prerequisites

Client Management Suite

Before you can install Symantec Management Agent, you need to configure the computers and verify that they meet the installation prerequisites.

See Methods for installing the Symantec Management Agent

This task is a step in the processes for installing Symantec Management Agent manually on Windows computers.

See Installing the Symantec Management Agent on Windows computers

Table: Symantec Management Agent for Windows installation prerequisites

Prerequisite

Description

Operating system

Any of the following:

  • Windows 2003 SP2 (x86, x64)

  • Windows 2003 R2 and higher (x86, x64)

  • Windows XP Professional SP2 (x64)

  • Windows XP Professional SP3 (x86)

  • Windows Vista SP2 and higher (x86, x64)

  • Windows 2008 and higher (x86, x64)

  • Windows 2008 R2 and higher (x86, x64)

  • Windows 7 and higher (x86, x64)

Hard disk space

60 MB minimum

RAM

64 MB minimum (128 MB recommended)

Internet Explorer

Version 6.0 or later

Access rights

Local administrator rights

Firewall

The computer must be able to communicate with Symantec Management Platform through the computer's firewall.

Perform any of the following:

  • Enable File and Printer Sharing in the firewall settings.

  • Add port UDP 138, TCP 445, TCP 80 (or TCP 443 for HTTPS) and ICMP type 8 as inbound port exceptions. You can add the ports by using a group policy.

  • Turn off the firewall.

Simple file sharing (Windows XP in non-domain only)

For non-domain client computers running Windows XP, you must also disable Use simple file sharing in Folder Options in Windows XP.

UAC (Windows Vista and Windows 7 in non-domain only)

For non-domain client computers running Windows Vista or Windows 7, you must also turn off the User Access Control (UAC).