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Enabling application usage metering for Adobe applications

Client Management Suite

To meter application usage, you create an application metering policy. On the policy page, you create application definitions for the software that you want to meter. For each metering policy, you can define one or more software components. Application metering functionality is a component of the Client Management Suite.

Inventory Solution also lets you track software usage on the software product level.

See Tracking usage of the managed software products in the Symantec Management Console Software view

In the example below, you create an application metering policy that monitors start events for the executables with the file properties containing "Adobe".

Depending on how you configure the application metering policy, it can take some time for the application usage data to arrive to Notification Server and be stored in the Configuration Management Database (CMDB).

To enable usage metering for Adobe applications

  1. In the Symantec Management Console, on the Manage menu, click Policies.

  2. In the left pane, expand Software, right-click Application metering, and then click New > Application metering policy.

  3. On the New Application metering policy page, give the policy a unique name and description.

  4. On the policy page, on the Software tab, on the toolbar, click Add > Rule.

  5. In the Application Definition Details dialog box, in the Definition name box, type Adobe. In the Product name box, type *Adobe*, and then click OK.

  6. On the Options tab, check Record usage events, and then, in the drop-down lists on the right, click Start and Daily.

    These settings instruct the policy to record application startup events and send the summary data to Notification Server daily.

  7. Click Save changes.

The following is the procedure for testing the application metering rule.

To test the application metering rule

  1. On client computer that belongs to the Windows Computers with Application Metering Plug-in targets, open the Symantec Management Agent GUI.

    For example, double-click the Symantec Management Agent icon on the taskbar.

  2. In the Symantec Management Agent GUI, on the toolbar, click Settings, and then click Update to request configuration policies from Notification Server.

  3. Verify that the new application metering policy has arrived to the client computer.

    If the policy arrived, you can see the name of the policy in the client configuration policy XML file at the following location: C:\Program Files\Altiris\Altiris Agent\Client Policies.

    In this example, look for Adobe.

  4. Run an Adobe application.

  5. View captured application usage information.

    The application usage information is stored in a binary file at the following location: C:\Program Files\Altiris\Altiris Agent\Queue. Some of the recorded data can be viewed using the Notepad application.

    This data is then sent to the Notification Server computer according to the interval that you specified for the Record usage events option.

    In this example, the data is sent to the Notification Server daily.