Harvesting underutilized software from client computers
Client Management Suite
Client Management Suite lets you define software products, deliver them, collect information about installed software, and track software usage. To define, install, or uninstall software you use the Altiris Software Management Solution. You can track software usage with Altiris Inventory Solution.
You can use the features of Asset Management Suite to manage purchased software licenses and view license compliance. Asset Management Suite combines licensing data with software usage tracking data. This lets you discover overdeployed licensed software and identify the computers from which the software can be uninstalled to reclaim licenses.
The software usage tracking functionality of Inventory Solution supports Windows workstation operating systems only. The software usage information is limited to Windows XP, Vista, and 7 computers.
After you uninstall the software, you can use Altiris Software Management Solution from Symantec to deliver an alternative application to the same computers. For example, you may want to uninstall Microsoft Visio and replace it with Visio Viewer.
Table: Process for harvesting underutilized software from client computers
Meet the prerequisites.
You must have Symantec Management Agent installed on the client computers. The client computers must be registered with Notification Server.
Note that the plug-ins are delivered to the client computers by policies, so that the time when a plug-in gets installed depends on the Symantec Management Agent's configuration request interval, which is one hour by default. It can take up to one hour for Symantec Management Agent to receive the policy and install the plug-in. You can request configuration manually from the Symantec Management Agent GUI, or by running the Update Client Configuration client task.
Install the Software Management Solution plug-in
This plug-in lets you deliver and manage software, and check compliance on client computers.
The predefined inventory policies are enabled by default and configured to run ASAP on every computer with the Inventory plug-in installed. Then, policies run daily or weekly to send the updated inventory information to Notification Server.
For example, the Collect Full Inventory policy is configured to run once on every computer as soon as possible, and then every Monday at 18:00.
You might already have the software and the file inventory collected from the client computers and stored in the Configuration Management Database (CMDB). If the data is not yet available, turn on the policies and modify the schedules according to your needs.
When you add licensing information, you can use reports and dashboards to view how many of the licensed software installations are used. Based on this information, you can uninstall software from the client computers that do not use it.
In this example, Symantec recommends that you view the summary software product licensing compliance on the Software Licensing dashboard.
To view the compliance and usage data for a particular software product, in the Symantec Management Console, on the Manage menu, click Software.
You can add an exclusion to your static filter. For example, you can include a large number of computers in your static filter, and then add filters to exclude computers from a particular organizational group, computers that are used by managers, and so on.