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Saving computers with underutilized software in a custom filter

Client Management Suite

Reports in the Symantec Management Console let you save a selection of computers as a static filter. You can then use this filter in a task or a policy.

When you create a static filter, it is saved under Manage > Filters > Report Based Filters.

Static filters are not based on a SQL query and do not change their membership - computers are not added to or removed from the filter automatically.

The Underutilized Software report lets you view the usage information of the managed software products. In this example, you use this report to find the client computers on which the software is rarely or never used, and then you uninstall the software from these computers.

The software usage information is sent to the Notification Server computer daily or weekly, depending on the settings. The usage data does not appear in the Symantec Management Console immediately after you use the software.

In the Used column you can see the following status messages:


The software is metered and is used on this computer.


The software is metered but is not used on this computer.


The computer's operating system is not supported, and software cannot be metered.

Normally this status is displayed for the server operating systems.

Application Metering plug-in not installed

The operating system is supported, but the plug-in is not installed.

The computers that display No are suitable for license harvesting. Save the computers from which you want licensed software to be uninstalled into a static filter.

This task is a step in the process for harvesting underutilized software from the endpoints.

See Harvesting underutilized software from client computers

To save computers with underutilized software in a custom filter

  1. In the Symantec Management Console, on the Reports menu, click All Reports.

  2. In the left pane, expand Software > Application Metering, and click Underutilized Software.

  3. In the right pane, right-click the application that you want to uninstall, and then click Drill down to computers with underutilized software.

  4. (Optional) Sort the drill-down report by the Used column.

  5. Choose the computers for which No is displayed in the Used column.

  6. On the toolbar, click Save As > Static Filter.

  7. Type a name for the new filter.

    For example, type Adobe Acrobat Professional Uninstall Filter.

  8. Click Save.