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Using the Symantec Management Agent for Mac GUI

Client Management Suite for Mac

The Symantec Management Agent for Mac graphical user interface (GUI) contains the following sections:

  • Agent Details

  • Special Periods

  • Software Management

  • Task Management

Each GUI section includes several options.

Table: Options in the Agent Details section

Option

Description

General

The General group displays the following Symantec Management Agent information:

  • The Notification Server computer address with which the Symantec Management Agent for Mac is registered.

  • The version of Notification Server software.

  • The unique identifier of the Macintosh computer. This identifier is used to register the computer with Notification Server.

The Client Configuration group displays the following information:

  • The last time the Symantec Management Agent for Mac requested a client configuration file from Notification Server.

  • The last time an updated client configuration file was received.

  • How often the Symantec Management Agent for Mac should query Notification Server for a new client configuration file. The client configuration policy defines this parameter. (For more information, see the Notification Server User Guide.)

To request the client configuration manually, click Refresh Now.

The Basic Inventory group displays the following information:

  • The last time that the Symantec Management Agent sent the computer identification information to Notification Server. Computer information includes hardware and software inventory.

  • Basic inventory send interval, as defined by the client configuration policy. (For more information, see the Notification Server User Guide.)

To send basic inventory manually, click Send Now.

Plug-ins

Displays the Symantec Management Agent for Mac plug-ins that are registered on the managed Macintosh computer. Displays the plug-in version and installation directory.

Policies

Displays the client configuration policies that apply to the managed Macintosh computer, as defined by the Notification Server computer administrator. To request configuration policies from the server, click Refresh Configuration Now. To view details of the configuration policy, click Show Details.

Active alerts

Click to launch the Symantec Notification Manager application. This application displays the active alerts that precede administrative task execution and computer restarts.

See About Symantec Notification Manager

Log Viewer

Click to launch the console application and view the Symantec Management Agent for Mac log. The default log level is error. For information about changing the log level, see the Notification Server User Guide.

Table: Options in the Special Periods section

Option

Description

Maintenance windows

Displays the maintenance windows, as defined by the Notification Server computer administrator. When maintenance windows are defined, tasks can be run only within the specific periods of time.

For more information, see the Notification Server User Guide.

Network blockouts

Displays the network communication blockouts, as defined by the Notification Server computer administrator. When a network communication blockout is active, network traffic between the Symantec Management Agent and Notification Server is reduced.

For more information, see the Notification Server User Guide.

Bandwidth throttling

Displays the network bandwidth throttling settings, as defined by the Notification Server computer administrator. When bandwidth throttling is enabled, the bandwidth that the Symantec Management Agent for Mac uses is limited.

For more information, see the Notification Server User Guide.

Table: Option in the Software Management section

Option

Description

Software Delivery

Displays the Software Management Solution tasks that are available for the managed Macintosh computer.

To check if any new tasks are available for this computer, click Refresh Tasks from Server.

To view details of available tasks, or to run or suspend a task, click Show Details.

For more information, see the Software Management Solution user guide .

Table: Options in the Task Management section

Option

Description

Client Task Agent

The Connectivity group shows the task server with which the Client Task Agent is registered. It also shows the connection status of the Client Task Agent.

To force registration with the task server, click Register.

The Client Tasks group shows the number of active tasks that are assigned to this managed Macintosh computer by the task server. To check if any new tasks are available for this computer, click Check for New Tasks.

For more information, see the Task Server user guide .

Client Tasks

Displays the list of tasks that are assigned to this managed Macintosh computer by the task server.

To manually check if any new tasks are available, click Check for New Tasks.

To view finished tasks, click Show Tasks History.