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Installing Symantec Management Agent to the Mac OS X client computer

Client Management Suite for Mac

Deploying Symantec Management Agent is prerequisite to installing the Inventory Solution plug-in or deploying Inventory policies.

This task is a step in the process for installing the Symantec Management Agent for Mac.

See Installing Symantec Management Agent for Mac

To deploy the Symantec Management Agent to the Mac OS X computer

  1. In Symantec Management Console, on the Actions menu, click Agents/Plug-ins > Push Symantec Management Agent.

  2. On the Symantec Management Agent Install page, on the Install Agent for UNIX, Linux and Mac tab, under Rollout Agent for UNIX, Linux and Mac to Computers, in the text box, enter the host name or IP address, and then click Add.

  3. Select the computer that you added, and click Installation Settings.

  4. In the Privileged account password field, enter the root account password for the Mac and ensure that the remaining settings are correct.

    Note that the installation directory settings under Agent Settings do not apply to Mac OS X.

  5. Click OK.

  6. On the Symantec Management Agent Install page, on the Install Agent for UNIX, Linux and Mac tab, under Rollout Agent for UNIX, Linux and Mac to Computers, click Install.

    Wait one minute to allow the agent to install.

  7. On the Mac OS X computer click Go > Utilities to verify that the Symantec Management Agent icon is present.

  8. Click Go > Utilities > Terminal and enter one of the following commands to check the log file:

    • aex-helper check

    • aex-helper query ns

    • aex-helper -v

    • aex-sendbasicinv

    You can run terminal commands on the physical client computer, or you can perform this step through an SSH session with the Mac client.

  9. Ensure that no errors exist in the log file.