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Checking the agent installation

Client Management Suite for Mac

Ensure that the agent was installed correctly.

This task is a step in the process for installing the Symantec Management Agent for Mac.

See Installing Symantec Management Agent for Mac

To check the agent installation on the client computer

  1. On the Mac OS X computer click Go > Utilities to verify that the Symantec Management Agent icon is present.

  2. Click Go > Utilities > Terminal and enter the following command to check the log file:

    less /opt/altiris/notification/nsagent/aex-nsclt-install.log

    You can run terminal commands on the physical client computer, or you can perform this step through an SSH session with the Mac client.

  3. Ensure that no errors exist in the log file.

To check the agent installation in the Symantec Management Console

  1. In the Symantec Management Console, on the Actions menu, click Agents/Plug-ins > Push Symantec Management Agent.

  2. On the Symantec Management Agent Install page, on the Install Agent for UNIX, Linux and Mac tab, you can view the status of the installation process for each computer.

  3. (Optional) For more detailed report, click Status report.