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Ensuring that the managed Mac computers can receive the inventory policy

Client Management Suite for Mac

If the managed Mac computer does not receive the inventory policy, you can work around the problem.

See Troubleshooting problems with Inventory Solution on managed Mac computers

This task is a step in the process for gathering inventory on managed Mac computers.

See Gathering inventory on managed computers

To ensure that the managed Mac computers can receive the inventory policy

  1. Make sure that the client computer is available in the resource target.

  2. To perform a client policy refresh, enter the following command:

    aex-refreshpolicy

    Verify the /opt/altiris/notification/nsagent/var/policies for the fresh policy file using the following commands:

    • ls - latr

    • aex-cta list --show-all-tasks

  3. Check the scheduling of the policy.

  4. Update the resource membership.