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Checking the deployment of the Inventory Plug-in to the managed Mac computers

Client Management Suite for Mac

After you install the Symantec Management Agent and the Inventory Plug-in on your Mac computers, you can perform advanced tasks on the physical Mac client computer or through an SSH session with the Mac client computer.

See Installing the Inventory Plug-in

See Manually installing the Inventory Plug-in on managed Mac computers

This task is a step in the process for gathering inventory on managed Mac computers.

See Gathering inventory on managed computers

To check the deployment of the Inventory Plug-in to the managed Mac computers

  1. On the managed Mac computer, click Go > Utilities > Terminal to open the Terminal.

    You can run the Terminal commands on the physical client computer, or you can run these commands through an SSH session with the Mac client.

  2. (Optional) On the Notification Server computer, on the plug-in installation page, check Notify user when the task is available to receive a notification when the Inventory Plug-in is delivered to the managed Mac computer and installed in the Terminal.

  3. In the Terminal on the client Mac or through SSH, enter the following command to force the installation of the plug-in:

    aex-refreshpolicies

  4. In the Terminal on the client Mac or through SSH, enter the following command to verify that the plug-in has been installed successfully:

    aex-helper list

    This command generates a list of installed solutions and subagents. In the Solutions section you see an entry for Inventory.

    In the Terminal on the client Mac or through SSH, to view the version of the installed Inventory plug-in, enter the following command:

    aex-inv-helper -v

    Note that if you receive the message Command not found, the plug-in is not installed.

    When the plug-in is installed successfully, under Solutions you see Inventory. Under Subagents you see Altiris Inventory Agent.

  5. In the Terminal on the client Mac or through SSH, enter the following command:

    less /opt/altiris/notification/nsagent/aex-inventory-install.log

    This command lets you check the Inventory plug-in installation log and check the log file for errors.