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Methods for gathering inventory

Client Management Suite for Mac

You can use different methods for gathering different types of inventory data. Each method has special features and requirements.

Table: Methods for gathering inventory

Method

Description

Features and requirements

Basic inventory

The basic inventory method is performed automatically when the Symantec Management Agent is installed on managed computers. This feature is a core function of the Symantec Management Platform and does not require any additional inventory components.

Basic inventory data includes computer name, domain, installed operating system, MAC and IP address, primary user account, etc. This information is updated on a regular basis as long as the Symantec Management Agent is running on the computer.

See About the Symantec Management Agent

See Recommended Symantec Management Agent data update intervals

The features are as follows:

  • Inventory data is automatically collected when the Symantec Management Agent is installed on the client computer. No other components or steps are needed.

  • Inventory data is updated at regular intervals.

The requirements are as follows:

  • Target computers must be managed using the Symantec Management Agent.

Basic inventory data is limited in scope.

Standard inventory on managed computers

To use this method, you must install the Inventory Plug-in on your managed computers, and then run inventory policies.

The Inventory Plug-in works with the Symantec Management Agent and uses scheduled policies to gather standard inventory data that is more detailed than basic inventory. By default, standard inventory data is gathered through more than 100 predefined data classes.

Standard inventory data includes the following details about client computers:

  • Hardware components, operating system, and user accounts and groups.

    For example, processors, memory devices, partitions, operating system versions, total swap space size, primary users, installed local accounts, membership of the local admin group, etc.

  • File properties.

    More detailed information about the software, such as manufacturer, version, size, etc.

See About gathering software inventory

When the Inventory Plug-in is installed on managed computers, all inventory policies are remotely managed from the Symantec Management Console. Inventory policies can be scheduled to run at the configurable intervals that provide up-to-date data. They can also run at the times that do not affect your network performance.

See Gathering inventory on managed computers

The features are as follows:

  • You can gather a broad range of inventory data.

  • Inventory data is automatically collected and updated using scheduled policies and tasks.

  • You can configure policies to report only changed data (deltas) from the previous inventory.

The requirements are as follows:

  • Target computers must be managed using the Symantec Management Agent.

  • Target computers must have the Inventory Plug-in installed.

Maintaining current inventory data can be difficult on the computers that are not regularly connected to the network.

Custom inventory

To use the custom inventory method, you must install the Inventory Plug-in on your managed computers.

This method lets you gather additional data beyond the predefined data classes in Inventory Solution. You can create the custom inventory data classes that may be unique to your environment. You then run the custom inventory scripts that collect the custom inventory data classes.

See Gathering custom inventory

The features are as follows:

  • You can extend the type of inventory you gather by adding the additional data classes that may be unique to your environment and are not included by default.

  • You can use a sample script task to create or configure a custom inventory script task.

The requirements are as follows:

  • Target computers must be managed using the Symantec Management Agent.

  • Target computers must have the Inventory Plug-in installed.

  • You must create custom inventory data classes and include the data classes in your custom scripts.

  • You must create and run the custom inventory scripts that collect your custom inventory data classes.