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Creating custom status values

CMDB Solution

For some resources, you might need to use a status that is not one of the predefined values. In this situation, you can create a custom status value.

Warning: If you assign a custom status to an asset, it becomes inactive and does not appear in the reports. Instead of using custom statuses, Symantec recommends that you create a custom status as a Location and assign the asset to this location.

This task is a step in the process for managing configuration items.

See Managing configuration items

To create custom status values

  1. In the Symantec Management Console, on the Settings menu, click All Settings.

  2. In the left pane, expand Service and Asset Management > CMDB Solution, and then click CMDB Global Settings.

  3. In the right pane, in the Custom Status box, type the name of the custom status value, and then click Add.