Understanding the relationships between various configuration item types, especially the crucial organizational configuration item types, helps you to identify the dependencies within the Configuration Management Database (CMDB). You can view relationships between configuration items in the Resource Association Diagram that you access in the Resource Manager, in the left pane.
Not all configuration item types can have direct associations with each other but most of them have indirect associations with each other. Associations are useful for reporting purposes. For example, a computer asset is associated with a user and the user is associated with a department. Although the asset may not be directly associated with the department, the asset is reported as one of the department's assets.
The following table shows direct configuration item type associations. The configuration item type column presents the child (from) configuration item type, and the direct association column presents the parent (to) configuration item types.
Table: Direct associations of configuration item types
Configuration item type
Cost Center, Location, User, Department, and Asset.
Location and Manager (User).
Cost Center, Location, and Manager (User).
Cost Center and Manager (User).
Company, Department, Location, and Manager (User).
The following table shows indirect configuration item type associations, including the path for creating the association. The configuration item type column presents the child (from) configuration item type, and the indirect association column presents the parent (to) configuration item types.
Table: Indirect associations of configuration item types