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Creating a configuration item

CMDB Solution

Configuration items represent the resources and information that you want to track in your environment. Gathering and entering asset information is one of the first steps in asset management. You must create a configuration item for each asset that you want to track. To create a configuration item, you can use the predefined configuration item types that Asset Management Suite provides. You can also create and use custom configuration item types.

See Predefined configuration item types

See Creating a custom configuration item type

You can manually create configuration items or they can be automatically created. You must manually create configuration items for non-networked assets like office equipment, racks, and monitors. For networked devices, you can use inventory management tools to automate the task of creating a configuration item. For example, you can gather inventory data about computers on your network, and then have each computer automatically created as a configuration item.

This task is a step in the process for managing configuration items.

See Managing configuration items

To manually create a configuration item

  1. In the Symantec Management Console, on the Manage menu, click Assets.

  2. In the left pane, expand the desired folder.

  3. To create a configuration item, right-click a configuration item type, and then click the context menu option that lets you create a new configuration item.

  4. In the Create configuration item window, specify the details of the configuration item.

  5. Do one of the following:

    • Click Save and create new, to save the data and create the next item.

    • Click Apply, to save the data and continue editing the same item.

    • Click OK, to save the data and close the window.

    Note that in the configuration items list, you must click Refresh to display the changes.

To automatically create a configuration item for a network device

  1. In the Symantec Management Console, on the Actions menu, click Discover > Import Microsoft Active Directory.

  2. Specify the import settings and click Apply.

    Each identified device is set up as a configuration item in the system.

  3. (Optional) To view the configuration items, in the Symantec Management Console, on the Home menu, click Service and Asset Management > Manage Configuration Items, and then click the correct folder and configuration item type.