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Creating a department

CMDB Solution

The Department organizational type lets you add your company's departments into the Configuration Management Database (CMDB). You associate each department with a location, cost center, and a barcode that is used for physical audits. The Department configuration item type also lets you specify a manager for the department.

When you enter data for a department, you can specify its hierarchical position within the company. Note that on the Department page, all departments are displayed in the flat list. You can see the hierarchy of the departments on the Organizational Views and Groups page.

This task is a step in the process for setting up your organizational structure.

See Setting up your organizational structure

To create a department

  1. In the Symantec Management Console, on the Home menu, click Service and Asset Management > Manage Configuration Items.

  2. In the left pane, expand Organizational Types.

  3. Right-click Department and click Create Department.

  4. In the Create configuration item window, specify the details of the department.

  5. To create a child department, under Department Hierarchy, select a parent department.

  6. Click OK.