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Tracking the associations of a configuration item

CMDB Solution

The Resource Association Diagram displays a graphic that shows a configuration item and all its associated configuration items. The Resource Association Diagram lets you view relationships between assets, users, locations, departments, and cost centers. In a large environment, this graphic makes it easier to track down an asset and its dependencies. For example, when a technician works on an incident and needs to review all of the details about the asset.

This task is a step in the process for managing configuration items.

See Managing configuration items

To track associations of a configuration item

  1. In the Symantec Management Console, on the Manage menu, click Assets.

  2. In the left pane, click the desired configuration item type.

  3. In the configuration items list, right-click the configuration item that you want to track, and then click CMDB Functions > Resource Association Diagram.

  4. (Optional) Adjust the Resource Association Diagram view according to your requirements.