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Repairing the installation of an installed solution

ITMS Installation and Upgrade

You can repair the installation of IT Management Suite solutions using the Symantec Installation Manager. All installation files are .msi format files. Therefore, the Symantec Installation Manager starts the Windows Installer to repair a solution installation. You can repair the installation errors of the IT Management Suite solutions and the optional components that are installed on the computer.

To repair the installation of an installed solution

  1. Log on to the computer where you installed the IT Management Suite solutions as an administrator.

  2. On the computer, start the Symantec Installation Manager.

    See Launching the Symantec Installation Manager

  3. On the Installed Products page, in the Installed Products list, select the solution that you want to repair.

  4. Click Repair that appears after you select the solution to be repaired.

  5. On the dialog box that appears, click Yes to confirm the repair operation.

    The Repairing Software page is displayed and the Windows Installer starts repairing the installation of the selected solution.

  6. On the Repair Complete page, click Finish.