The Symantec Installation Manager accesses a product listing file that lists the products you can install and update. By default, the Symantec Installation Manager updates the product listing file once a day. Alternatively, you can manually update the product listing file at any time. You can also edit how frequently the Symantec Installation Manager gets the latest product listing file.
An updated product listing contains the latest IT Management Suite solutions that are available for upgrade. During the latest product version release, the latest product version is updated in the product listing file that is located at http://www.solutionsam.com/solutions/pl/symantec_v2.pl.xml.zip. On detecting an updated product listing file, the Symantec Installation Manager prompts you to update the file. On confirming, the Symantec Installation Manager downloads the updated product listing file, and checks whether there are any new solutions, upgrades, hot fixes, or critical product listing updates available to the currently-installed solutions.
You can also change the default product listing file to a new product listing file, and use the new file for installation or upgrade.
To update the product listing file manually
Log on to the computer where you installed the IT Management Suite solutions as an administrator.
On the computer, start the Symantec Installation Manager.