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Updating the product listing file

ITMS Installation and Upgrade

The Symantec Installation Manager accesses a product listing file that lists the products you can install and update. By default, the Symantec Installation Manager updates the product listing file once a day. Alternatively, you can manually update the product listing file at any time. You can also edit how frequently the Symantec Installation Manager gets the latest product listing file.

An updated product listing contains the latest IT Management Suite solutions that are available for upgrade. During the latest product version release, the latest product version is updated in the product listing file that is located at http://www.solutionsam.com/solutions/pl/symantec_v2.pl.xml.zip. On detecting an updated product listing file, the Symantec Installation Manager prompts you to update the file. On confirming, the Symantec Installation Manager downloads the updated product listing file, and checks whether there are any new solutions, upgrades, hot fixes, or critical product listing updates available to the currently-installed solutions.

You can also change the default product listing file to a new product listing file, and use the new file for installation or upgrade.

To update the product listing file manually

  1. Log on to the computer where you installed the IT Management Suite solutions as an administrator.

  2. On the computer, start the Symantec Installation Manager.

    See Launching the Symantec Installation Manager

  3. If the Install New Products page appears, click Cancel, and then click Yes to confirm the cancellation.

  4. On the Installed Products page, click Settings.

  5. In the Settings dialog box, click Update now.

    The product listing file gets updated and the updated list of IT Management Suite solutions are displayed on the Install New Products page.

To change how frequently an existing product listing file is updated

  1. Log on to the computer where you installed the IT Management Suite solutions as an administrator.

  2. On the computer, start the Symantec Installation Manager.

    See Launching the Symantec Installation Manager

  3. If the Install New Products page appears, click Cancel, and then click Yes to confirm the cancellation.

  4. On the Installed Products page, click Settings.

  5. In the Settings dialog box, click Change product listing.

  6. In the Manage Product Listings dialog box, select the product listing file, and then click Edit.

  7. In the Edit Product Listing dialog box, in the Refresh interval list, select the time interval of when the product listing file must be updated, and then click OK.

  8. In the Manage Product Listings dialog box, click OK.

  9. In the Settings dialog box, click OK.

    The product listing file gets updated per the refresh interval that you specified.

For more information about updating the product-listing file, see the following video in Symantec Connect:

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