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Delaying an update of the Symantec Installation Manager

ITMS Installation and Upgrade

The Symantec Installation Manager prompts you to update to the latest version of the Symantec Installation Manager, as and when the latest version is available. You can choose to update the Symantec Installation Manager immediately or you can choose to delay the update. For example, the latest version of Symantec Installation Manager must pass change control before you can use the Symantec Installation Manager. In such cases, you can choose to delay the update of the Symantec Installation Manager. You can delay the update until the new version of Symantec Installation Manager is approved.

If you delay the update of the Symantec Installation Manager, you do not lose any of the current functionality. However, the Symantec Installation Manager cannot update the product listing file, which contains the latest products and updates. When you do not update the Symantec Installation Manager, any features in the updated product versions are not available on the computer where you have installed the IT Management Suite solutions.

Symantec recommends that you update the Symantec Installation Manager when an updated version is available.

See “To delay the update of Symantec Installation Manager”

When you delay updating the Symantec Installation Manager, you can specify when the Symantec Installation Manager must remind you to perform the update. If you then start the Symantec Installation Manager after the specified time has elapsed, you are again prompted to perform the update. Each time the prompt appears, you can update the Symantec Installation Manager or delay the update. If the specified time to delay the update has not elapsed, you can update the product listing file to begin the update process.

You can update the Symantec Installation Manager installer to the latest available version even after you have specified to delay the update. In such case, you can modify the Symantec Installation Manager settings such that the application ignores the previously-selected option to delay the update, and prompts you to install the latest available version.

To delay the update of Symantec Installation Manager

  1. Log on to the computer where you installed the IT Management Suite solutions as an administrator.

  2. On the computer, start the Symantec Installation Manager.

    See Launching the Symantec Installation Manager

  3. When the Update Symantec Installation Manager dialog box appears, select when you want to be reminded to perform the update.

    This dialog box appears only when an updated version of the Symantec Installation Manager is available. If you previously selected to delay the update, the dialog box does not appear until the delayed time expires.

    You can select to be reminded about the Symantec Installation Manager update in one day, three days, one week, or one month.

  4. Click OK.

    The update of the Symantec Installation Manager is postponed until the delayed time has expired.

To update the Symantec Installation Manager after you have delayed the update of the application

  1. Log on to the computer where you installed the IT Management Suite solutions as an administrator.

  2. On the computer, click Start, in the Search field, type regedit.

  3. On the Registry Editor page, click HKEY_LOCAL_MACHINE > SOFTWARE > Altiris > AIM > Configuration > ProductListings.

  4. In the right pane, note the value of the Current registry value.

    By default, the value of the Current registry value is 0 which means that the 0 product listing file is in use. If you are using a different product listing file other than the default one, you may have the Current registry value as 1, and so on.

  5. Under the ProductListings folder, click the folder per the value of the Current registry.

    For example, if the Current registry value is 0, then you must click the 0 folder under the ProductListings folder. If the Current registry value is 1, then you must click the 1 folder under the ProductListings folder, and so on.

  6. In the right pane, right-click the NextPlUpdateTime registry value, and then click Modify.

  7. In the Edit String dialog box, in the Value data field, change the value of registry key to the current date, and then click OK.

  8. Restart the Symantec Installation Manager. If there are any available updates, you will be prompted to update the Symantec Installation Manager.