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IT Management Suite
Client Management Suite
Server Management Suite
Deployment Solution
Asset Management Suite
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Solutions of IT Management Suite

ITMS Installation and Upgrade

Table: IT Management Suite solutions and components

Suite/Platform

Solution/Component

Description

Asset Management Suite

Asset Management Solution

Asset Management Solution lets you set up and manage different asset management processes. It helps you accurately value your assets, track ownership, and maintain associations with related documents. Additionally, it aligns with ITIL standards.

Barcode Solution

Barcode Solution provides your organization with a simpler, more accurate way of gathering and verifying asset information in the field. Barcode Solution lets you speed up asset data entry, reduce errors, track and audit assets, and manage inventory.

CMDB Solution

CMDB Solution lets you model configuration items, resources, and the relationships between them in a central database. It lets you facilitate the identification of all components and relationships, and instigate any required changes. The solution actively manages resources according to user-specified instructions in jobs, tasks, configuration policies, and custom CMDB rules.

Client Management Suite

Deployment Solution

Deployment Solution helps to reduce the cost of deploying and managing servers, desktops, and notebooks from a centralized location in your environment. It offers operating system deployment, configuration, personality migration of computers, and software deployment across different hardware platforms and operating systems.

Inventory Solution

Inventory Solution lets you gather inventory data about the computers, users, operating systems, and installed software applications in your environment. You can collect inventory data from the computers that run Windows, UNIX, Linux, and Mac.

After you gather inventory data, you can analyze it using predefined or custom reports.

IT Analytics

IT Analytics Solution software complements and expands upon the traditional reporting that is offered in most Altiris solutions. It brings exciting new features and capabilities to Notification Server because it incorporates multi-dimensional analysis and robust graphical reporting and distribution features.

This functionality allows users to explore data on their own, without advanced knowledge of databases or third-party reporting tools. It empowers users to ask and answer their own questions quickly, easily, and effectively.

Patch Management Solution

Patch Management Solution for Windows lets you scan Windows computers for the updates that they require, and view the results of the scan. The system lets you automate the download and distribution of software updates. You can create filters of the computers and apply the patch to the computers that need it.

Patch Management Solution for Linux lets you scan Red Hat and Novell Linux computers for security vulnerabilities. The solution then reports on the findings and lets you automate the download and distribution of needed errata, or software updates. The solution downloads the required patches and provides wizards to help you deploy them.

Patch Management Solution for Mac lets you scan Mac computers for the updates that they require. The solution then reports on the findings and lets you automate the downloading and distribution of needed updates. You can distribute all or some of the updates.

pcAnywhere Solution

pcAnywhere Solution is a remote control solution. It lets you manage computers, resolve help desk issues, and connect to remote devices.

Real-Time System Manager

Real-Time System Manager provides you detailed real-time information about a managed computer, and lets you remotely perform different administrative tasks in real time.

Real-Time System Manager also lets you run some of the management tasks on a collection of computers. You can run the tasks immediately, or on a schedule.

Software Management Solution

Software Management Solution provides intelligent and bandwidth-sensitive distribution and management of software from a central Web console. It leverages the Software Catalog and Software Library to ensure that the required software gets installed, remains installed, and runs without interference from other software.

Software Management Solution supports software virtualization technology, which lets you install software into a virtual layer on the client computer.

Software Management Solution also lets users directly download and install approved software or request other software.

Symantec Endpoint Protection Integration Component

The Symantec Endpoint Protection Integration Component combines Symantec Endpoint Protection with your other Symantec Management Platform solutions. You can inventory computers, update patches, deliver software, and deploy new computers. You can also back up and restore your systems and data, and manage DLP agents and Symantec Endpoint Protection clients. You can do this work from a single, Web-based Symantec Management Console.

Workflow Solution

Symantec Workflow is a security process development framework that you can use to create both automated business processes and security processes. These processes provide for increased repeatability, control, and accountability while reducing overall workload.

The Symantec Workflow framework also lets you create Workflow processes that integrate Symantec tools into your organization's unique business processes. Once deployed, Workflow processes can respond automatically to environmental variables. Workflow processes can also allow for human interface points when a process calls for someone to make a decision with accountability.

Server Management Suite

Deployment Solution

Deployment Solution helps to reduce the cost of deploying and managing servers, desktops, and notebooks from a centralized location in your environment. It offers operating system deployment, configuration, personality migration of computers, and software deployment across different hardware platforms and operating systems.

Inventory Solution

Inventory Solution lets you gather inventory data about the computers, users, operating systems, and installed software applications in your environment. You can collect inventory data from the computers that run Windows, UNIX, Linux, and Mac.

After you gather inventory data, you can analyze it using predefined or custom reports.

Inventory Pack for Servers

Inventory Pack for Servers gathers server-based inventory data from servers. It runs on top of Inventory Solution and uses the same Inventory plug-ins, tasks, and wizards.

IT Analytics

IT Analytics Solution software complements and expands upon the traditional reporting that is offered in most Altiris solutions. It brings exciting new features and capabilities to Notification Server because it incorporates multi-dimensional analysis and robust graphical reporting and distribution features.

This functionality allows users to explore data on their own, without advanced knowledge of databases or third-party reporting tools. It empowers users to ask and answer their own questions quickly, easily, and effectively.

Altiris IT Analytics Symantec Endpoint Protection Pack is also included in this solution.

Monitor Solution

Monitor Solution for Servers lets you monitor various aspects of computer operating systems, applications, and devices. These aspects can include events, processes, and performance. This ability helps you ensure that your servers and your devices work and reduces the costs of server and network monitoring.

Monitor Pack for Servers

Monitor Pack for Servers works with the Monitor Solution core components of the Symantec Management Platform. It lets you monitor operating system performance, services, and events of your Windows, UNIX, and Linux server environment.

Patch Management Solution

Patch Management Solution for Windows lets you scan Windows computers for the updates that they require, and view the results of the scan. The system lets you automate the download and distribution of software updates. You can create filters of the computers and apply the patch to the computers that need it.

Patch Management Solution for Linux lets you scan Red Hat and Novell Linux computers for security vulnerabilities. The solution then reports on the findings and lets you automate the download and distribution of needed errata, or software updates. The solution downloads the required patches and provides wizards to help you deploy them.

Patch Management Solution for Mac lets you scan Mac computers for the updates that they require. The solution then reports on the findings and lets you automate the downloading and distribution of needed updates. You can distribute all or some of the updates.

Real-Time System Manager

Real-Time System Manager provides you detailed real-time information about a managed computer, and lets you remotely perform different administrative tasks in real time.

Real-Time System Manager also lets you run some of the management tasks on a collection of computers. You can run the tasks immediately, or on a schedule.

Software Management Solution

Software Management Solution provides intelligent and bandwidth-sensitive distribution and management of software from a central Web console. It leverages the Software Catalog and Software Library to ensure that the required software gets installed, remains installed, and runs without interference from other software.

Software Management Solution supports software virtualization technology, which lets you install software into a virtual layer on the client computer.

Software Management Solution also lets users directly download and install approved software or request other software.

Symantec Endpoint Protection Integration Component

The Symantec Endpoint Protection Integration Component combines Symantec Endpoint Protection with your other Symantec Management Platform solutions. You can inventory computers, update patches, deliver software, and deploy new computers. You can also back up and restore your systems and data, and manage DLP agents and Symantec Endpoint Protection clients. You can do this work from a single, Web-based Symantec Management Console.

Virtual Machine Management

Virtual Machine Management is a component of Server Management Suite that lets you perform the virtualization process on your network. You can create virtual environments of servers, storage devices, and network resources on a single physical server. Virtualization enhances the efficiency and productivity of the hardware resources and helps to reduce administrative costs.

Workflow Solution

Symantec Workflow is a security process development framework that you can use to create both automated business processes and security processes. These processes provide for increased repeatability, control, and accountability while reducing overall workload.

The Symantec Workflow framework also lets you create Workflow processes that integrate Symantec tools into your organization's unique business processes. Once deployed, Workflow processes can respond automatically to environmental variables. Workflow processes can also allow for human interface points when a process calls for someone to make a decision with accountability.

ITMS Admin mobile application, the ITMS Admin is a mobile iPad application that lets you perform some ITMS tasks on-the-go. Features include the ability to view Patch Management and Software Delivery compliance reports on-the-go, as well as perform actions on devices. Functionality for the ITMS Admin is already included on server-side in ITMS 7.5 SP1, so all you have to do is download the application to your device and login using your domain credentials.

More Information

About IT Management Suite