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SQL Server recommendations and third-party software requirements

ITMS Installation and Upgrade

The IT Management Suite 7.5 SP1 requires SQL Server either installed on-box or off-box. The version of SQL Server that you need depends on the number of endpoints that you manage.

Table: IT Management Suite 7.5 SP1 SQL Server recommendations

Proof of Concept

100-1,000 endpoints

1,000 to 5,000 endpoints

5,000-10,000 endpoints

10,000-20,000 endpoints

Microsoft SQL Server Express 2005 SP4, 2008 SP2 or higher, and 2012.

Microsoft SQL Server 2005 SP4, 2008 SP2 or higher, or 2012 Standard or Enterprise.

Although you can host SQL Server on box, Symantec recommends that you host SQL Server off box.

Microsoft SQL Server 2005 SP4, 2008 SP2 or higher, or 2012 Standard or Enterprise.

Although you can host SQL Server on box, Symantec recommends that you host SQL Server off box.

Microsoft SQL Server 2005 SP4, 2008 SP2 or higher, or 2012 Standard or Enterprise.

Symantec recommends that you host SQL server off box.

Microsoft SQL Server 2005 SP4, 2008 SP2 or higher, or 2012 Enterprise.

Symantec recommends that you host SQL server off box.

See The Symantec IT Management Suite Platform Support Matrix

The IT Management Suite 7.5 SP1 solutions also require the following additional third-party software:

Table: IT Management Suite 7.5 SP1 required third-party software

Software

Purpose

Adobe Flash Player 10 or 11

The Adobe Flash Player plug-in for Internet Explorer is required for the Resource Association Diagram in the Asset Management Suite.

Adobe Reader

Adobe Reader is required to open the documentation that is available in PDF format for ITMS solutions.

AJAX 1.0

Ajax is used to enable asynchronous calls to allow for a dynamic user interface. For example, loading menus on demand and rendering on the fly. Ajax is fundamental to many of the user interface control behaviors - menus, grids, trees, lists, component art controls, etc.

Microsoft Access 2010 OLEDB driver

Data Connector requires this driver to be able to communicate with Access (.mdb) and Excel (.xls) files. Install the 64-bit version of the driver.

Microsoft Report Viewer 2008 Redistributable Package or later

The Microsoft Report Viewer 2008 Redistributable Package or later includes controls for viewing reports designed using Microsoft reporting technology.

Microsoft Network Monitor 3.4

Microsoft Network Monitor 3.4 is a protocol analyzer. It allows you to capture network traffic and view and analyze it.

Microsoft .NET 3.5 SP1 (for Notification Server)

Symantec Management Platform depends on the Microsoft .NET framework.

Microsoft .NET 3.5 (for Task Server)

Task Server depends on the Microsoft .NET framework.

Microsoft Internet Explorer

Microsoft Internet Explorer is the browser that supports the Symantec Management Console.

See Console/Browser

Microsoft Silverlight 5

Silverlight is required for the First Time Setup page in the Symantec Management Console.

Server Manager roles and role services

Application Server role and IIS 6 Management Compatibility, ASP, and web server role services.

If the required IIS Role Services are not installed, you are prompted to install them on the Install Readiness Check page.

See IIS role services installed by the Symantec Installation Manager

Sun Java Runtime 32-bit version 6 or version 7

Java JRE is required for LiveState and Altiris Package Conversion. Java JRE is also required on any computer that remotely accesses the Symantec Management Console when the Software Library is used as the package source.

You must have the latest 32-bit Java version installed on the computer to carry out all Deployment Solution tasks.

See The Symantec IT Management Suite Platform Support Matrix