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Upgrading to IT Management Suite 7.5 SP1

ITMS Installation and Upgrade

You can perform an upgrade if you move from earlier versions of IT Management Suite to the latest version of IT Management Suite on same server hardware and with the same configuration database.

See About upgrade paths of IT Management Suite 7.5 SP1

To ensure that your upgrade runs without problems, you must first ensure that your computer meets the minimum requirements for the upgrade.

See Upgrade checklist for IT Management Suite 7.5 SP1

Table: Process for upgrading to IT Management Suite 7.5 SP1

Step

Action

Description

Step 1

Upgrade the Notification Server computer.

You must first upgrade Notification Server to the latest version, and then proceed to upgrade other components in your ITMS environment.

See Upgrading to Notification Server 7.5 SP1

Step 2

Upgrade the Symantec Management Agent

After upgrading to Notification Servers in your environment, you must enable the Symantec Management Agent upgrade rollout policy.

See Upgrading Symantec Management Agent

Step 3

Upgrade site servers.

You must then enable the Task Service and Package Service upgrade rollout policy.

See Upgrading site servers

Step 4

Upgrade solution plug-ins.

If you have upgraded to the ITMS solutions which have plug-ins, ensure that you upgrade the individual solution plug-ins.