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Redirecting the Symantec Management Agent to use HTTPS

ITMS Installation and Upgrade

Before you perform this step, ensure that you have applied a root certificate authority certificate to a managed computer.

See Exporting a root CA certificate from Notification Server

After you have applied a root CA certificate to a managed computer, you must configure the Symantec Management Agent to use HTTPS for communicating with Notification Server. You can redirect the agent to use HTTPS using the Targeted Agent Settings policy.

Symantec recommends that you create a custom targeted policy for Cloud-enabled clients and exclude these clients from other targeted policies.

To redirect a Symantec Management Agent to use HTTPS

  1. In the Symantec Management Console, on the Settings menu, click Agents/Plug-ins > Targeted Agent Settings.

  2. In the left pane, select the policy that applies to the computers that you want to bring under Cloud-enabled Management.

  3. In the right pane, in the Advanced tab, under Alternate URL for accessing NS, check the box.

  4. Specify the appropriate HTTPS URL that the Symantec Management Agent can use to access Notification Server:

    Server Name

    The Notification Server computer name.

    Server Web

    The Web address of Notification Server. The address must be in the following format:

    https://NS_FQDN[:port]/Altiris/

  5. Click Save changes.

    When the policy is refreshed on the managed computer, it redirects the agent to use HTTPS for communicating with Notification Server.

The next step is to generate and apply the site server certificate for Cloud-enabled agent access.

For a detailed end-to-end process on setting up HTTPS communication in your ITMS environment, See Configuring Notification Server to use HTTPS after ITMS installation is completed

For more information about setting up HTTPS communication in your ITMS environment, see the How to run ITMS on HTTPS feature card.