After you have applied a root CA certificate to a managed computer, you must configure the Symantec Management Agent to use HTTPS for communicating with Notification Server. You can redirect the agent to use HTTPS using the Targeted Agent Settings policy.
Symantec recommends that you create a custom targeted policy for Cloud-enabled clients and exclude these clients from other targeted policies.
To redirect a Symantec Management Agent to use HTTPS
In the Symantec Management Console, on the Settings menu, click Agents/Plug-ins > Targeted Agent Settings.
In the left pane, select the policy that applies to the computers that you want to bring under Cloud-enabled Management.
In the right pane, in the Advanced tab, under Alternate URL for accessing NS, check the box.
Specify the appropriate HTTPS URL that the Symantec Management Agent can use to access Notification Server:
The Notification Server computer name.
The Web address of Notification Server. The address must be in the following format:
Click Save changes.
When the policy is refreshed on the managed computer, it redirects the agent to use HTTPS for communicating with Notification Server.
The next step is to generate and apply the site server certificate for Cloud-enabled agent access.