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IT Management Suite
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Client OS Support Matrix

ITMS Installation and Upgrade

Table: Client OS Support Matrix

Agent on Client operating systems

6.x

7.0 SP5

7.1 SP2 MP1.1

7.5

7.5 HF3

7.5 HF5

7.5 SP1

Windows 2000

Windows 2000 Professional SP4

Supported

Not Supported3

Not supported

Not supported

Not supported

Not supported

Not supported

Windows XP

Windows XP Professional SP2 x86

Supported

Supported

Supported

End of life

End of life

End of life

End of life

Windows XP Professional SP2 x641

R9

Supported

Supported

Supported

Supported

Supported

Supported

Windows XP Professional SP3 x86

R8

Supported

Supported

Supported

Supported

Supported

Supported

Windows XP Tablet PC Edition 20052

R8

Limited support2

Limited support2

Limited support2

Limited support2

Limited support2

Limited support2

Windows XP Embedded

Windows XP Embedded SP3

Not supported

Limited support2

Limited support 2

Limited support 2

Limited support2

Limited support2

Limited support2

Windows Embedded Standard

Not supported

Limited support2

Limited support2

Limited support2

Limited support2

Limited support2

Limited support2

Windows Embedded Point of Service 1.0

Not supported

Limited support2

Limited support2

End of life

End of life

End of life

End of life

Windows Embedded Point of Service 1.1 SP3

Not supported

Limited support2

Limited support2

Limited support2

Limited support2

Limited support2

Limited support2

Windows Embedded POSReady 2009

Not supported

Limited support2

Limited support2

Limited support2

Limited support2

Limited support2

Limited support2

Windows Vista

Windows Vista x86/x641

Supported

Supported

Not supported

Not supported

Not supported

Not supported

Not supported

Windows Vista SP1 x86/x641

R8

Supported

Supported

End of life

End of life

End of life

End of life

Windows Vista SP2 x86/x641

R10

Supported

Supported

Supported

Supported

Supported

Supported

Windows 7

Windows 7 x86/x641

R13

Supported

Supported

Supported

Supported

Supported

Supported

Windows 7 x86/x64 SP1 x86/x64

R13

Not supported

Supported

Supported

Supported

Supported

Supported

Windows 7 XP Mode

Not supported

Not supported

Limited support

Limited support

Limited support

Limited support

Limited support

Windows Embedded 7 2

Windows Embedded Standard 7 x86/x64

Not supported

Not supported

Not supported

Not supported 2

Not supported 2

Not supported 2

Not supported 2

Windows Embedded Standard 7 x86/x64 SP1

Not supported

Not supported

Not supported

Not supported 2

Not supported 2

Supported16 , 2

Supported16 , 2

Windows Embedded POSReady 7

Not supported

Not supported

Not supported

Not supported 2

Not supported 2

Not supported 2

Not supported 2

Windows 8

Windows 8

Not supported

Not supported

Limited support 12

Supported

Supported

Supported

Supported

Windows 8.1

Not supported

Not supported

Not supported

Limited support 15

Supported15

Supported15

Supported15

Windows 8.1 Update 1

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Red Hat Enterprise Linux 3

Red Hat Enterprise Linux 3 WS x86/x64

Limited support 4

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Red Hat Enterprise Linux 4

Red Hat Enterprise Linux 4 WS x86/x64

Limited support4

Limited support4

Limited support4

End of life

End of life

End of life

End of life

Red Hat Enterprise Linux 54

Red Hat Enterprise Linux 5 x86/x64

Not supported

Limited support4

Limited support4

Limited support4

Limited support4

Limited support4

Limited support4

Red Hat Enterprise Linux 5.1 x86/x64

Not supported

Limited support4

Limited support4

Limited support4

Limited support4

Limited support4

Limited support4

Red Hat Enterprise Linux 5.2 x86/x64

Not supported

Limited support4

Limited support4

Limited support4

Limited support4

Limited support4

Limited support4

Red Hat Enterprise Linux 5.3 x86/x64

Not supported

Limited support4

Limited support4

Limited support4

Limited support4

Limited support4

Limited support4

Red Hat Enterprise Linux 5.4 x86/x64

Not supported

Not supported

Limited support4

Limited support4

Limited support4

Limited support4

Limited support4

Red Hat Enterprise Linux 5.5 x86/x64

Not supported

Not supported

Limited support4

Limited support4

Limited support4

Limited support4

Limited support4

Red Hat Enterprise Linux 5.6 x86/x64

Not supported

Not supported

Limited support4

Limited support4

Limited support4

Limited support4

Limited support4

Red Hat Enterprise Linux 5.7 x86/x64

Not supported

Not supported

Not supported

Limited support 4

Limited support 4

Limited support 4

Limited support 4

Red Hat Enterprise Linux 5.8 x86/x64

Not supported

Not supported

Not supported

Limited support 4

Limited support 4

Limited support 4

Limited support 4

Red Hat Enterprise Linux 5.9 x86/x64

Not supported

Not supported

Not supported

Limited support 4

Limited support 4

Limited support 4

Limited support 4

Red Hat Enterprise Linux 5.10 x86/x64

Not supported

Not supported

Not supported

Not supported

Not supported

Supported 17, 4

Supported 17, 4

Red Hat Enterprise Linux 64

Red Hat Enterprise Linux 6.0 x86/x64

Not supported

Not supported

Limited support4

Limited support4

Limited support4

Limited support4

Limited support4

Red Hat Enterprise Linux 6.1 x86/x64

Not supported

Not supported

Limited support4

Limited support4

Limited support4

Limited support4

Limited support4

Red Hat Enterprise Linux 6.2 x86/x64

Not supported

Not supported

Not supported

Limited support 4

Limited support 4

Limited support 4

Limited support 4

Red Hat Enterprise Linux 6.3 x86/x64

Not supported

Not supported

Not supported

Limited support 4

Limited support 4

Limited support 4

Limited support 4

Red Hat Enterprise Linux 6.4 x86/x64

Not supported

Not supported

Not supported

Limited support 4

Limited support 4

Limited support 4

Limited support 4

Red Hat Enterprise Linux 6.5 x86/x64

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Novell SUSE Linux Enterprise Desktop4

Novell SUSE Linux Enterprise Desktop 10 x86/x64

Limited support4

Limited support4

Limited support4

Limited support4

Limited support4

Limited support4

Limited support4

Novell SUSE Linux Enterprise Desktop 11 x86/x64

Not supported

Not supported

Limited support4

Limited support4

Limited support4

Limited support4

Limited support4

Novell SUSE Linux Enterprise Desktop 11 SP1 x86/x64

Not supported

Not supported

Limited support 4

Limited support 4

Limited support 4

Limited support 4

Limited support 4

Novell SUSE Linux Enterprise Desktop 11 SP2 x86/x64

Not supported

Not supported

Not supported

Limited support 4

Limited support 4

Limited support 4

Limited support 4

Apple Mac OS X5

Apple Mac OS X (10.2) PPC

Limited support14

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Apple Mac OS X (10.3) PPC

Limited support14

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Apple Mac OS X (10.4) Universal

Limited support14

Limited support14

Limited support14

End of life

End of life

End of life

End of life

Apple Mac OS X (10.5) Universal

Limited support14

Limited support14

Limited support14

End of life

End of life

End of life

End of life

Apple Mac OS X (10.6)

Limited support8, 14

Limited support14

Limited support14

Limited support

Limited support

Limited support

Limited support

Apple Mac OS X (10.7)

Not supported

Not supported

Limited support 7, 14

Limited support

Limited support

Limited support

Limited support

Apple OS X (10.8)9

Not supported

Not supported

Limited support 14

Limited support

Limited support

Limited support

Limited support

Apple OS X (10.9)

Not supported

Not supported

Not supported

Not supported

Supported

Supported

Supported

1 Note that core 6.x agents running on Windows x64 platforms currently only support running in WOW64 (32-bit emulation mode). This limits the core agent to seeing only those files and registry entries in the 32-bit environment. Starting with Notification Server 7.1, the Symantec Management Agent adds native 64-bit support.

2 Windows Embedded capabilities are limited.

For Windows 7 Embedded (CMS 7.1 or later), see the following article:

http://www.symantec.com/docs/TECH190554

For Windows XP Embedded (CMS 7.0 or later), see the following article:

http://www.symantec.com/docs/HOWTO10921

3 Microsoft ended support for Windows 2000 on July 13, 2010, hence support for Windows 2000 agents has been removed in the 7.0 SP5 release. Base agent functionality using a 7.0 SP4 agent in a 7.0 environment provides limited functionality for the agent computers as they are upgraded.

4 The Linux agent does not support PC Transplant, Application Management, Software Virtualization Client Functionality, the WiseScript scripting tool, Software Portal, Application Metering, or the ability to evaluate software detection rules that are not .rpm packages.

5 The Mac OS X agent does not support PC Transplant, Application Management, Software Virtualization Client Functionality, the WiseScript scripting tool, or Application Metering.

6 For additional support information for Deployment 6.9, please refer to the following article:

http://www.symantec.com/docs/DOC2079

7 In 7.1 SP1, Mac OS X 10.7 is only available through a special point fix. posted on September 19, 2011. Please see the following article:

http://www.symantec.com/docs/HOWTO58968

8 In NS 6.x, Mac OS X 10.6 support is limited to the Symantec Management Agent and basic inventory; none of the solutions support it. Basic inventory and Symantec Management Agent support is available through a special point-fix. Please see the following article:

http://www.symantec.com/docs/HOWTO21457

9 Apple has ceased referring to its OS as "Mac OS X" and now only uses "OS X" as the name of the operating system

10 Software detection rules support for OS X is added in 7.5.

12 Microsoft Windows 8 support has known limitations listed in this article:

http://www.symantec.com/docs/DOC6193

13 Inventory, Software Management and Patch only.

14 This version of the OS X agent does not support detection rules.

15pcAnywhere Solution is not supported on Windows 8.1 operating system. Please refer to following article:

http://www.symantec.com/docs/DOC6855

16Symantec Endpoint Protection Integration Component (SEPIC), pcAnywhere solution, and Deployment Solution are not supported for Windows Embedded Standard 7 SP1 client computers. Please refer to following article:

http://www.symantec.com/docs/DOC7125

17Symantec Endpoint Protection Integration Component (SEPIC), pcAnywhere solution are not supported for Red Hat Enterprise Linux 5.10 client computers. Please refer to the following article:

http://www.symantec.com/docs/DOC7124