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Migrating Notification Server data from Windows Server 2008 R2 to Windows Server 2012 R2

ITMS Installation and Upgrade

Migration is performed in the following scenarios:

  • You want to install IT Management Suite 7.5 SP1 on a new computer with Windows Server 2012 R2 and SQL 2012.

  • You want to install IT Management Suite 7.5 SP1 on a new computer with Windows Server 2012 R2 and reuse SQL 2008 that you used for IT Management Suite 7.1 SP2 or IT Management Suite 7.5.

The migration process consists of the following phases:

  • Prepare

    To minimize downtime and ensure success, create a migration plan for your specific environment. Back up your existing data and create a test environment for evaluating and validating the entire installation and migration process.

  • Install and migrate .

    During this phase, you install Symantec Management Platform 7.5 SP1 on a computer running the Windows Server 2012 R2 operating system. You also migrate existing Symantec Management Platform 7.5 data from your previous environment to Symantec Management Platform 7.5 SP1. You might have to manually move some solution-specific data to Symantec Management Platform 7.5 SP1.

    To refer to solutions that require manual copying of data, refer to the IT Management Suite Migration Guide from the following location:

    http://www.symantec.com/docs/DOC5669

  • Validate

    During the validation phase you confirm that you have set up and configured the new Symantec Management Platform and solutions according to your requirements. The migration wizard verifies the success of the data it imports. However, you must browse to the migrated data such as policies, reports, and packages and verify that their state has retained from the earlier set configuration. After you validate the success of the installation and data migration, the groups of managed computers are redirected to report to the new Notification Server with Windows Server 2012 R2. Once the managed computers report to the new server, use an agent upgrade policy to upgrade their agents.

Migrating the Notification Server computer data to Windows Server 2012 R2

Before you migrate the Notification Server computer data from a Windows Server 2008 R2 computer with SQL 2008, install IT Management Suite 7.5 SP1 on a new server that has Windows Server 2012 R2 and SQL 2012.

If you plan to reuse the SQL 2008 database that you used in IT Management Suite 7.1 SP2 or IT Management Suite 7.5, install IT Management Suite 7.5 SP1 on a new server that has Windows Server 2012 R2 and connect to the SQL 2008 database.

Use the following steps to migrate Notification Server data from Windows Server 2008 R2 to Windows Server 2012 R2:

Table: Steps to migrate Notifications Server data to Windows Server 2012 R2

Steps

Action

Description

Step 1

Backup Notification Server data from your older Windows Server 2008 R2 computer.

You must back up your Notification Server data from Windows Server 2008 R2 computer before you shut down the server.

See Backing up Notification Server data from Windows Server 2008 R2

Step 2

Install Symantec Management Platform 7.5 SP1 on a Windows Server 2012 R2 computer.

Before you migrate your Notification Server data, install the new Symantec Management Platform.

Use the same server name and IP address for your new server so that the client computers can connect to the new server after the old server is shut down and the new server is up.

Step 3

Migrate the Notification Server computer data to a Windows Server 2012 R2 computer.

Migrate the data from Windows Server 2008 R2 to Windows Server 2012 R2 before your rollout upgrade policies to the clients computers.

See Migrating Notification Server data to Windows Server 2012 R2