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Backing up Notification Server data from Windows Server 2008 R2

ITMS Installation and Upgrade

Use the following steps to backup your Notification Server data from Windows Server 2008 R2:

Table: Steps to perform on the Windows Server 2008 R2

Steps

Action

Description

Step 1

Backup Configuration Management Database (CMDB)

This step is not required if you plan to reuse your previous SQL 2008 database on the new computer with Windows Server 2012 R2. When you install IT Management Suite 7.5 SP1 on Windows Server 2012 R2, connect to the SQL 2008 database.

You must backup CMDB from the server with Windows Server 2008 R2 before beginning the migration process. Store the backup at a secure location.

See Backing up the Configuration Management Database

Step 2

Run the Migration wizard

When you install Symantec Installation Manager, to install the migration wizard, from the Install optional components page, select and install the Install Migration Wizard Components option. You can use the migration wizard to transfer the data from your old server to the new server.

The migration wizard lets you migrate the following Symantec Management Platform data:

  • KMS keys

  • Credential manager keys

  • Selected core settings

  • Email settings

  • Security roles

  • Some event log registry keys

The migration wizard verifies the success of the data it imports. However, you should browse to the migrated data such as policies, reports, and packages and verify their state.

See Using the migration wizard to create a data store file

Alternatively, you can also refer to the following knowledge base article:

http://www.symantec.com/docs/HOWTO9729

For older versions of the Migration wizard, refer to the following article:

http://www.symantec.com/docs/TECH174229

Step 3

Copy the data manually for few IT Management solutions

You must manually migrate the data of the following products:

  • Inventory Solution

  • Software Management Solution

  • Barcode Solution

  • Real-time System Management Solution

  • Real-Time Console Infrastructure Solution

Store the backup at a secure location.

For more information see the topics for individual IT Management Suite solutions in the IT Management Suite Migration Guide from the following location:

http://www.symantec.com/docs/DOC5669

Step 4

Shut down the Windows Server 2008 R2 computer

After backing up all your Symantec Management Platform data from the Windows Server 2008 R2 computer, shut down the server.

Backing up the Configuration Management Database

Use the following steps to backup the Configuration Management Database (CMDB) on the Windows Server 2008 R2 computer:

  1. Open Microsoft SQL Manager Studio.

  2. In the left pane, expand the Databases folder.

  3. In the left pane, under Databases, right-click the name of your database.

  4. In the right-click menu, click Tasks > Back Up.

  5. In the Back up Database dialog box, in the Backup type drop-down list, click Full.

  6. In the Backup set section, enter a name for your backup.

  7. In the Destination section, add the location where you want your backup file to be stored.

    This location should be a secure storage location, and should not be on the local computer.

  8. Click OK.

Using the migration wizard to create a data store file

If you have not installed the migration wizard during installation, open Symantec Installation Manager and from the Install optional components page, select and install the Install Migration Wizard Components option.

  1. Install and run the migration wizard on the Symantec Management Platform 7.5 server.

    After the migration wizard is installed on the Symantec Management Platform, it starts in export mode. You can also manually run NSUpgradewizard.exe to start the migration wizard manually. The migration wizard EXE is in the C:\Program Files\Altiris\Upgrade directory by default.

    To run the migration wizard, you must be a member of the local administrators group.

  2. If the Welcome page of the migration wizard appears, click Next.

  3. On the Export / Import Task Selection page, specify a name and location for the data store file, and click Next.

    The default name has three parts: the word Store, the date, and the time. The data store extension must be .adb.

  4. On the Password Protection page, if you want to encrypt the data, enter a password.

    You must then use this password when you import the data on the Symantec Management Platform server.

  5. On the Exporter Configuration page, select the data to export, and click Next.

    The options on the Exporter Configuration page are as follows:

    Products

    Lets you select the products whose data you want to migrate. Data is exported only for the products that are checked.

    Exporters

    Displays the exporters for the product that you select in the Products section. Data is exported only for the exporters that are checked in the Enabled column.

    Filters

    Displays a dialog box that lets you filter the data that an exporter migrates as follows:

    • You can uncheck any item that you do not want to migrate.

    • The Details option lets you display the Filter Details dialog box.

    Symantec recommends selecting all of the available data.

  6. On the Product Readiness Check page, review the messages, and click Next.

    This page displays each product that has data that is not included in the export. To view an explanation of why the data is not included, click in the Message column.

  7. If the product readiness warning message appears, click Yes.

    This message indicates that not all products meet the product readiness check. To view the explanations for any product readiness warnings, click No, and then click Back.

  8. On the Task Summary page, verify that the migration wizard is about to perform the correct tasks, and click Next.

  9. When the message that the data export has completed successfully appears, click OK.

    If the data is not exported successfully, a message with instructions appears.

  10. (Optional) To display details about each action, check Show Details.

  11. Click Finish.