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About software-based usage tracking, application metering, and application denial

Inventory Solution

Inventory Solution lets you perform the following tasks on your managed Windows computers:

  • Track usage of the managed software at the software product, component, and version level by enabling the software-based usage tracking option.

    This task is the primary method to use for the majority of software products.

    See Tracking usage of the managed software products in the Symantec Management Console Software view

  • Meter the use and control the availability of applications by running predefined or custom application metering policies.

    Symantec recommends that you use this task only if you need to meter start, stop, and denial events for applications at the file level.

    See Metering applications

  • Deny multiple applications from running by configuring the predefined Blacklisted Applications policy or running custom application metering policies.

    See Denying applications

To track usage of managed software products, meter, and deny applications, you must have the Symantec Management Agent, Inventory Plug-in, and Application Metering Plug-in installed on target computers

You can track usage of managed software products, meter, and deny Win64 and Win32 applications on Windows XP and above computers only. Software-based usage tracking and application metering are not supported on Windows servers.

See Preparing managed computers for inventory and metering

In the application metering reports, you can view the following application metering data that is recorded in the CMDB:

  • Which metered applications and managed software products were used

  • Application resource usage statistics

See Viewing inventory data in reports

For example, you can view application summary data in the following application metering reports:

  • The Executable Usage report displays the application summary data for the following types of applications:

    • The applications that are associated to the software components of the software products, for which the software-based usage tracking option is enabled.

    • The applications that are defined and marked as allowed or denied in a turned on application metering policy.

  • The Underutilized Software report displays the application summary data only for the applications that are associated to the software components of the software products, for which the software-based usage tracking option is enabled.

See Application summary data

If you enable the software-based usage tracking option for the managed software products, you can also view the following usage tracking data in the Symantec Management Console Software view:

  • License deployment

  • The usage of the software product

  • Last usage time

  • Installation date

See Viewing inventory data in Computers and Software views

If you meter or deny applications using application metering policies and turn on the application metering policy option Record usage events, you can view the usage events of the applications that are defined in the policy. When you view a managed computer in the Resource Manager, to view application metering start and stop events, you click View > Events, and then expand Data Classes > Inventory > Application metering.

See About application metering start, stop, and denial events