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Gathering inventory on managed computers

Inventory Solution

You can gather inventory data by running automated policies and tasks on managed computers. To gather inventory, you need to install the Symantec Management Agent and Inventory Plug-in on target computers. The inventory policies and tasks use Inventory Plug-in to perform the inventory scan on the target computer. The inventory data is sent to the Configuration Management Database (CMDB).

You can also use Inventory Pack for Servers, which is a separate product, to gather inventory data from servers. If you have Inventory Pack for Servers installed, it uses the same type of inventory policies.

See About Inventory Pack for Servers

Inventory policies let you gather inventory on a recurring schedule. Inventory Solution includes the predefined inventory policies that you can use to gather inventory. You can also create and configure your own inventory policies. You can use unique policies and schedules for different kinds of inventory. For example, you can have one policy collect hardware inventory daily, and another policy collect software inventory weekly.

See About inventory policies and tasks

Table: Process for gathering inventory on managed computers

Step

Action

Description

Step 1

Prepare managed computers for inventory.

Target computers must have Symantec Management Agent and Inventory Plug-in installed.

See Preparing managed computers for inventory and metering

Step 2

Turn on an inventory policy or task, or create a new inventory policy or task.

You need to turn on and configure a policy or a task to collect inventory. You can use an existing policy or create and configure your own policies or tasks.

See Gathering inventory with predefined inventory policies

See Creating and configuring inventory policies and tasks

Step 3

(Optional) Configure custom inventory policy schedules.

An inventory policy with the custom schedule does not run automatically as soon as possible after the custom schedule is created and on any new computer that joins the target collection. You can configure the custom policy schedule to run the policy immediately once and on a recurring schedule later.

See Scheduling custom inventory policies to run immediately once and on a recurring schedule later

Step 4

View inventory results.

You can view the gathered inventory data in reports or in the Resource Manager.

See Viewing inventory data in reports

See Viewing inventory data in the Resource Manager

See Viewing inventory data in Computers and Software views

Video: For more information about gathering inventory, see Gathering Inventory with Inventory Solution Video on Symantec Connect.