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About application metering start, stop, and denial events

Inventory Solution

Application metering is only available on Windows computers.

Inventory Solution provides the application metering policy option Record usage events that lets you track the usage events of the applications that are defined in the policy.

When the Record usage events option is enabled, and a user of a managed computer starts or stops a metered application, an event is generated. When a user tries to use a denied application, a denial event is generated. Every start event has a stop event or becomes a denial event. After the events are sent to the CMDB, you can generate reports to view this data.

See Application summary data

Application Metering Plug-in sends the events to the CMDB in a batch at a specified interval.

If the Symantec Management Agent cannot connect to the CMDB, the managed computer saves the information locally and sends it later.

If a managed computer terminates abnormally, then the next time it starts, Application Metering Plug-in does the following:

  • Determines which applications were running when the computer was terminated

  • Generates the appropriate stop events

When you view a managed computer in the Resource Manager, you can view application metering start and stop events data by clicking View > Events, and then expanding Data Classes > Inventory > Application metering.

Table: Application metering start events data

Field

Description

Example

FileResourceGUID

Resource guid that is generated by using various attributes of a file. For example, its internal name, manufacturer, version etc.

{018B191B-47AE-4180-9FCD- 7F3CEA4F1E12}

UserGuid

Resource guid that is generated for a specific user on a domain.

{493435F7-3B17-4C4C-B07F- C23E7AB7781F}

PID

Process ID of the application.

804

Policy Name

Name of the application metering policy.

Microsoft Word

Start Date

Date and time of the event.

9/03/2012 9:51:18 A.M.

Policy GUID

The GUID of the policy that caused the event to be generated.

{CC1355B1-3993-4519-BB4C-8C41735E3825}

Command-line

The command-line options that are used to start the application.

/n

Denied

Specifies whether this event is a denial event.

0 = not a denial event

1 = denial event

0

File Path

Path to the application file on the managed computer.

C:\Program Files\Microsoft Office\Office\WINWORD.EXE

Event Time

The time when the application is launched on the managed computer.

6/7/2012 3:23:55 P.M.

Table: Application metering stop events data

Field

Description

Example

PID

Process ID of the application.

804

Policy Name

Name of the application metering policy.

Microsoft Word

Start Date

Date and time of the event.

9/03/2012 9:51:18 A.M.

Total Run Time

The amount of time in seconds that the application was used during the monitoring period.

When the application is monitored, this value is updated every 30 seconds.

188714

Peak Memory

Maximum amount of memory in bytes used by the application during the monitoring period. When the application is monitored, this value is updated every 30 seconds.

7921664

Average CPU

Average CPU usage by the application during the monitoring period, where 100 equals 100 percent usage. When the application is monitored, this value is updated every 30 seconds.

0.7652

Event Time

The time when the application is closed on the managed computer.

6/7/2012 3:28:13 P.M.