Searching...
Filters
SmallMediumLarge
Home Print Show Topic URL Previous Next
IT Management Suite
Client Management Suite
Server Management Suite
Deployment Solution
Asset Management Suite
ServiceDesk

About licensing Inventory Solution

Inventory Solution

Each Symantec product includes a trial license that is installed by default.

You can also purchase a full product license.

Use the Symantec Installation Manager to install licenses.

Altiris™ Inventory for Network Devices from Symantec™ is a part of Inventory Solution and shares licenses with Inventory Solution if you install the solutions within any of the following suites:

  • Symantec™ Client Management Suite powered by Altiris™ technology

  • Symantec™ Server Management Suite powered by Altiris™ technology

  • Symantec™ IT Management Suite powered by Altiris™ technology

See About Inventory for Network Devices

Symantec™ Inventory Pack for Servers powered by Altiris™ technology is a separate product. You need to purchase a separate license for it.

You start to consume a license after Notification Server receives the first standard, custom, application metering, baseline, or server inventory data from managed computers.

A license is not consumed in the following situations:

  • When the Inventory plug-in exists on a managed computer but does not collect and report to Notification Server any Inventory Solution data.

  • When the Symantec Management Agent collects only basic inventory.

    See About the Symantec Management Agent

See Methods for gathering inventory

After you exceed your client license limit, you continue to receive inventory data from licensed assets. Incoming inventory data from unlicensed assets is discarded.

When the trial or other temporary licenses expire, the following events occur:

  • Inventory plug-in rollouts continue to function without any problems.

  • All new incoming inventory data is discarded.

  • Inventory reports display a license error.

After AUP expiration, all functions continue to work normally. However, if you install newer versions of the solution, their functionality is not maintained.

If you use Inventory Solution 7.5 SP1, the following actions release a license:

  • Setting an asset to any other state except active.

    Inventory Solution data and all associations with this resource inventory data are purged for retired, returned to lessor, and disposed assets.

    The asset history of retired assets is maintained for reporting and auditing purposes.

  • Deletion of the computer resource record.

Table: Asset status change influence on licensing and other behavior of Inventory Solution 7.5 SP1

Asset status

Is an Inventory license released when you change the asset status from Active to this status?

Does Notification Server delete the Inventory Solution data that is already in the database?

Does Notification Server respond to a configuration request?

Does Notification Server change the status to active upon receiving a basic inventory?

Does Notification Server change the status to active upon receiving Inventory Solution data?

Disposed

Yes

Yes

No

No

Yes

In Stock

Yes

No

No

No

No

Missing

Yes

No

No

No

No

On Order

Yes

No

No

No

No

Retired

Yes

Yes

No

No

Yes

Returned to Lessor

Yes

Yes

No

No

Yes

RMA

Yes

No

No

No

No

Any custom status

Yes

No

No

No

No

The computer resource record is deleted

Yes

Yes

Yes

A basic inventory is sent as a part of the configuration request. A new resource with Active status is created.

Yes

A basic inventory is sent as a part of the configuration request. A new resource with Active status is created.

Yes

A basic inventory is sent as a part of the configuration request. A new resource with Active status is created.

More Information

About Inventory Solution