Searching...
Filters
SmallMediumLarge
Home Print Show Topic URL Previous Next
IT Management Suite
Client Management Suite
Server Management Suite
Deployment Solution
Asset Management Suite
ServiceDesk

How inventory policies work

Inventory Solution

The predefined inventory policies are generally scheduled to run at 6:00 P.M. on Mondays. Inventory policies are configured to run as soon as possible (ASAP) for the first time, apart from the configured schedule.

The ASAP behavior is implemented in the following way:

  • The turned on predefined inventory policies run as follows:

    • Run ASAP after the first-time installation.

    • Run ASAP on any new computer that joins the target collection.

    • Run on the defined schedule.

  • The custom inventory policies that are turned on and scheduled to run daily, weekly, or monthly run as follows:

    • Run ASAP after the schedule is created.

    • Run ASAP on any new computer that joins the target collection.

    • Run on the defined schedule: Daily at 6:00 P.M., weekly on every Monday at 6:00 P.M., or monthly on every first Monday at 6:00 P.M.

  • The turned on custom inventory policies with the custom schedule set according to your needs run as follows:

    • Do not run automatically ASAP after the schedule is created.

    • Do not run automatically ASAP on any new computer that joins the target collection.

    • Run on the recurring schedule that you define.

    See Scheduling custom inventory policies to run immediately once and on a recurring schedule later

Inventory policies are not pushed from Notification Server, but pulled by Symantec Management Agent. Thus, the run ASAP behavior depends on the following settings:

  • Update configuration interval.

    This time is the default time when Symantec Management Agent checks with Notification Server, if Notification Server has any new policies for it to run.

    The default interval is one hour.

  • Symantec Management Agent basic inventory interval.

    Notification Server allows Symantec Management Agent to pull inventory policies only if Notification Server knows that the target computer has Inventory Plug-in installed.

    The default interval is one day.

If the target computer does not have the Inventory Plug-in installed, and an administrator installs Inventory Plug-in on that computer, the computer does not receive the inventory policy ASAP until the computer updates its basic inventory information on Notification Server.

If your target computer has received an inventory policy but is turned off during the scheduled policy execution time, then the policy works in the following way

  • For the first time after the policy rollout, the policy gathers inventory and sends the data to Notification Server as soon as the computer gets turned on and Symantec Management Agent gets updated.

  • Next time, the policy gathers and sends inventory only at the scheduled time.

This behavior applies to all inventory policies.

For example, the Collect full inventory policy is scheduled to run every Monday at 18:00 (6:00 P.M.). If your target computer is turned off at the scheduled time, then the policy works as follows:

  • For the first time after the policy rollout, the policy runs on the computer, and inventory gets posted to Notification Server as soon as the computer gets started on Tuesday and Symantec Management Agent gets updated.

  • All the following times, the policy waits until the computer is available on Monday at the scheduled time, and then runs and gathers inventory.