Cloud-enabled Management lets you manage the client computers over Internet even if the management servers cannot be accessed directly. The client computers can then be managed if they are outside of the corporate environment. The managed computers do not need to use a VPN connection to your organization's network.
Possible scenarios where Cloud-enabled Management can be applied are: organizations that have many employees traveling or working outside of the office, highly distributed companies, or managed service providers.
When Cloud-enabled Management is implemented, the Symantec Management Agent communicates with the Notification Server computer and the site servers through an Internet gateway. The Notification Server computer and site servers are therefore protected and not directly exposed to the Internet. The agent automatically determines whether routing the communication through the Internet gateway is needed or if it can connect directly to the local network.
Cloud-enabled Management is only supported on Microsoft Windows client computers.