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Denying applications

Inventory Solution

Application denial is only available on Windows computers.

To deny one or more applications from running, you configure the predefined Blacklisted Applications policy or create custom application metering policies.

When you configure an application metering policy, you define the applications you want to deny by creating new or editing the existing application definitions.

See About defining applications to meter or deny

When an application starts on a managed computer, the Application Metering Plug-in checks for a turned on policy that monitors the application. If the plug-in finds the turned on policy, it does the following:

  • Records the application summary data locally and sends this data to the Configuration Management Database (CMDB) at the end of the application monitoring period.

    See Application summary data

  • Sends the event notifications to the CMDB as specified in the application metering policy. It can send application start, stop, or denial event notifications. It sends this information in batches at a specified interval.

    See About application metering start, stop, and denial events

  • Denies the use of the application if the application metering policy so specifies.

Warning: Multiple application metering policies to monitor the same application. This may cause incorrect data in reports or trigger duplicate notification policy actions.

Table: Process for denying applications

Step

Action

Description

Step 1

Prepare computers for metering.

Target computers must be managed with the Symantec Management Agent and have Inventory Plug-in and Application Metering Plug-in installed.

See Preparing managed computers for inventory and metering

Step 2

(Optional) Configure settings for gathered application metering data and mail server and address settings.

You can configure the archiving and purging settings for gathered application metering data.

See Configuring the purging settings for application metering data

Mail server and address settings should also be configured if you want to send an email that reports the denied application event.

See Mail server and address settings

Step 3

Deny applications from running on managed computers.

To deny applications from running, you can use different options based on your needs:

Step 4

View application metering results.

You can view metering data in application metering reports.

See Viewing inventory data in reports