You must install the Symantec Management Platform 7.5 products on a computer that is running the Windows Server 2008 R2 operating system. Because this operating system is different from what was required for 6.x, Symantec recommends that you migrate to a new computer.
If you have Notification Server 6.x installed on a 64-bit server, you can install the Symantec Management Platform 7.5 products on that computer. However, before you install the Windows 2008 R2 operating system, you must complete specific migration steps. Because some of these migration steps might not complete successfully, Symantec discourages the reuse of the current server.
When you migrate from Notification Server 6.x to Symantec Management Platform 7.5, you have to create a new database. However, you can use the migration wizard to migrate much of the data that is in your 6.x Notification Server Database. Most of the data that the migration wizard migrates is actionable although some of it is read-only. You can also migrate the data that is not in the database.
Symantec Management Platform 7.5 does not support a mixed mode of Notification Servers. A 6.x Notification Server cannot communicate with a 7.5 Notification Server.
Table: Process for migrating from Notification Server 6.x
Back up the 6.x Notification Server Database and the 6.x Notification Server.
You must back up the 6.x Notification Server Database before you begin the migration process. You should also back up the 6.x Notification Server. If you encounter problems during the migration process you can then revert to these backups. Back up the database to a neutral storage location.
Before proceeding verify that the 6.x Notification Server Database and the 6.x Notification Server have been successfully backed up.
The 7.5 server must be running the Microsoft Windows 2008 R2 operating system. Symantec recommends that you give the 7.5 server a different name and IP address from the name and IP address of the 6.x server.
Because the Windows server user accounts are not migrated during the migration, you must recreate them on the 7.5 server the migration process.
You should also install the following items:
SSL and certificates if you use them.
Third-party plug-ins that the products you install require. These plug-ins include Microsoft Silverlight 4.0, Adobe Flash Player 10, and Sun Java Runtime 6.
Install Symantec Installation Manager on the 7.5 server.
You use Symantec Installation Manager to install the Symantec Management Platform 7.5 products.
Install the Symantec Management Platform 7.5 products.
You install the Symantec Management Platform 7.5 products with Symantec Installation Manager.
Install the same or the equivalent products that you had installed on the 6.x server.
When you install the Symantec Management Platform products, you should also install the migration wizard components. During the installation process an Optional Installations page appears where you have the option to install the migration wizard components. You can also install the migration wizard components at any time with Symantec Installation Manager.
At the end of the installation process, Symantec Installation Manager prompts you to apply licenses to the solutions you installed. You can also run Symantec Installation Manager at a later time to apply the licenses.
You must also configure each of the 7.5 solutions.
For more information, see topics on configuration in the documentation for each solution.
Ensure that that the Legacy Agent Communication (LAC) mode is enabled on Notification Server.
The LAC mode lets you control whether the computers that use older versions of Symantec Management Agent can communicate with the upgraded Notification Server. If the LAC mode is turned on, the legacy agents can communicate with Notification Server and upgrade.
(Optional) Define the agent
After the upgrade of Symantec Management Agent, the agent sends out registration request to Notification Server to establish the communication. A predefined agent registration policy that is enabled by default allows all computers to register at Notification Server. To restrict access to Notification Server, you can configure custom agent registration policies.
Agent registration policies are applied only to those agents that are upgraded to the 7.5 version.
If you have 6.x package servers, you must redirect them to the 7.5 Notification Server and upgrade their Altiris Agents with the Symantec Management Agent. The upgrade of the agents also upgrades the site servers.
From your 6.x Notification Server, you need to redirect your managed computers so that they report to your new 7.5 Notification Server. You then need to upgrade the Altiris Agent and agent plug-ins on these computers
To migrate managed computers, follow the steps that are given in a separate process topic:
View and manage the agent
registration status to verify
The Agent Registration Status report lets you view and manage
all registration requests and completed registrations from
Symantec Management Agents. In this report, you can check if the site servers have successfully established communication with Notification Server.