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About migrating to IT Management Suite 7.5

ITMS 6.x Migration

Symantec Management Platform 7.5 requires the Microsoft Windows Server 2008 R2 (64-bit) operating system to host Notification Server. Because Notification Server 6.x used a different operating system than Windows Server 2008 R2, you cannot do an automated, on-box upgrade to 7.5.

See About supported IT Management Suite migration paths

For more information, see topics on system requirements in the IT Management Suite Planning for Implementation Guide.

If you have Notification Server 6.x installed on a 64-bit server, you can install the Symantec Management Platform 7.5 products on that computer. However, before you install the Windows 2008 R2 operating system, you must complete specific migration steps. Because some of these migration steps might not complete successfully, Symantec discourages the reuse of the current server.

When you migrate to Symantec Management Platform 7.5, you have to create a new database. However, you can migrate a lot of the data that is in your 6.x Notification Server Database although some of the migrated data is read-only. You can also migrate the data that is not in the database.

See About data migration when migrating from Symantec Management Platform 7.0

See About data migration when migrating from Notification Server 6.x

Symantec Management Platform 7.5 does not support a mixed mode of Notification Servers. A 6.x Notification Server cannot communicate with a 7.5 Notification Server.

The migration process consists of the following phases:

  • Prepare

    To minimize downtime and ensure success, use the documentation to create a migration plan for your specific environment. Back up your existing data and create a test environment for evaluating and validating the entire installation and migration process. Symantec recommends that you maintain the test environment for ongoing validation and testing of updates, maintenance packs, and service packs.

  • Install and migrate

    During this phase, you install Symantec Management Platform 7.5 on a computer running the Windows 2008 R2 operating system. You also migrate existing Notification Server 6.x data from your previous environment to Symantec Management Platform 7.5. You may also manually move some solution-specific data to Symantec Management Platform 7.5.

  • Validate

    During the validation phase you confirm that you have set up and configured the new Symantec Management Platform and solutions according to your requirements. The migration wizard verifies the success of the data it imports. However, you should browse to the migrated data such as policies, reports, and packages and verify their state. After you validate the success of the installation and data migration, you redirect groups of managed computers to report to the new 7.5 Notification Server. Once the managed computers report to the 7.5 server, you use an agent upgrade policy to upgrade their agents.

For an overview of the migration steps from Notification Server 6.x to IT Management Suite 7.5, see the following video:

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See Migrating from Symantec Management Platform 7.0